Tickets issued by the Abbey Medieval Festival Committee (‘The Committee’) are subject to the following conditions:

No refund or exchange will be given on any ticket except in accordance with The Committee’s Code of Practice and/or where expressly stated on the ticket.

Tickets purchased may not, without the prior written consent of The Committee be resold, packaged or used for advertising, promotion or other commercial purposes (including competitions or trade promotions) or to enhance the demand for other goods and services. If a ticket is sold or used in breach of these conditions, the bearer of the ticket may be denied admission, or other action taken, without guarantee of a refund. Entry may also be denied if tickets are not purchased from an authorised point of sale.

Opening hours are from 9:00 am to 7:00 pm Saturday and from 9:00 am to 4:30 pm on Sunday.

The daily program for activities within the Abbey Medieval Festival is provisional and subject to change as necessary without notice due to adverse weather conditions or other operational reasons. The right is reserved to cancel, withdraw, postpone, relocate or reschedule activities and there is no guarantee of viewing any or all scheduled activities.

Our costumed staff/volunteers/re-enactors may exhibit medieval behaviours and prejudices.

Whilst at the Festival, visitors are responsible for the security of their own property. All bags may be subject to search and visitors are reminded to not leave bags or packages unattended at any time.

Images of the Festival taken with a camera, mobile phone or other wireless device cannot be used for any purpose other than for private and domestic purposes, without prior written consent of the Committee and payment of any imposed fee. Images cannot be sold, licensed, published or otherwise commercially exploited.

Making or distributing of broadcasts, commentary or news reports by any means in any format or media including any such commentary made by mobile phone or other wireless device is not permitted without prior consent of The Committee;

Any personal information (except postcodes or country of departure) communicated to The Committee by the purchaser is collected for the purposes of assisting with lost tickets. Further, The Committee may also use such personal information for direct marketing purposes in its promotion of the Festival, the Abbey Museum or associated entities and related products. Where such use is made the purchaser will be given prior opportunity to ‘opt out’ of receiving further direct marketing material.

 RESTRICTED & PROHIBITED ITEMS

For the comfort and safety of visitors, staff and volunteers the following items are not permitted to be brought into Festival:

Alcohol, animals (except service animals such as disability assistance dogs & police dogs), any item that could be used as a weapon or a replica weapon (unless by an authorised re-enactor), vehicles of any kind including bicycles, motor cycles, scooters, (except wheelchairs, electric wheelchairs & disability scooters), skateboards, and roller blades/skates. Fireworks, frisbees and helium balloons. Large flags, musical instruments (unless by prior consent), amplification equipment, unauthorised advertising material or flyers, laser pointers, distress signals, whistles or loud hailers, dangerous goods or any other item prohibited by legislation.

Photo: Odin van Eldick           

The Abbey Medieval Festival is a non smoking venue.  Visitors are permitted to smoke in designated areas within the Festival grounds.

Adults must not leave dependent children unattended.

ALCOHOL

The Festival (including all parts of the venue, including parking areas) is conducted in accordance with an appropriate General Purpose Permit.  Persons seeking entry to the Festival are advised that:

·         They are entering a licensed area;

·         Intoxicated persons will not be permitted to enter;

·         Intoxicated persons will be removed from the Festival;

·         Alcoholic beverages must not be taken into or from the Festival;

·         Checking procedures will apply to prevent persons possessing liquor from entering;

·         It is an offence for minors to purchase or consume alcohol;

·         It is an offence to sell to or supply minors with alcohol;

·         Liquor is only to be consumed in the permit areas;

·         Persons supplying alcohol to minors will be reported to police; and

·         Penalties apply under the Liquor Act and Regulations.

Visitors consent to being photographed, filmed and recorded as visitors to the Festival and consent to the use any such film, image or recording at the discretion of The Committee.

SAFETY WARNING: Visitors may experience some aspects of the Festival that are potentially hazardous including activities associated with close proximity of horses and other animals, uneven and potentially slippery gravelled surfaces and board walks. Many areas of the Festival are exposed to direct sunlight and heat. Visitors are required to take appropriate care of their hydration and sun protection.

The Committee does not take responsibility for personal injury, loss or damage however caused, including any negligence (but not gross negligence), breach of duty, default or omission on the part of The Committee’s staff, volunteers, contractors or agents;

Appointed Officers of The Committee reserve the right, with reasonable cause, to refuse entry to any person or remove any person from the Festival without any entitlement to a refund and in compliance with the Tort of Trespass, Council regulations and State and Commonwealth statutes.